U.S. FREE SHIPPING POLICY

Enjoy free standard shipping, with delivery in 2-14 business days, on any FITINY INC order of $150 or more shipped to an address within the 48 contiguous United States. Excludes Alaska, Hawaii, Puerto Rico, the U.S. Virgin Islands and all other shipping destinations outside the United States. Shipping and handling charges will be deducted automatically at checkout for qualifying orders when the customer selects standard shipping. Valid on FITINY INC only. Offer not valid on previous purchases. Subject to adjustment due to returns, cancellations and exchanges. Minimum purchase required; sales tax and shipping and handling do not qualify toward the minimum purchase. Other restrictions may apply. Offer subject to change at any time.

Which carriers do you use?

We use UPS, FedEx or a combination of UPS and USPS or FedEx. Shipments to P.O. boxes are delivered by USPS only.

How do I track my order?

Once your order ships, we'll send you an email that contains tracking info and links. You can also sign in to My Account and follow the tracking link under "Order History." Please note it may take up to 24-48 hours for tracking information to appear. Still have questions? Please call Client Services at 530-628-3066 or contact us, and we'll be happy to assist you.

Do I have to sign for my package?

All orders over $500 and any order delivered to a business address require signatures. Sometimes a signature may be required for orders under $500, at the discretion of the UPS driver.

Can I ship to different addresses in the same order?

Sorry, we don't offer multiple-address shipping within one order.

Do you offer weekend delivery?

Packages delivered by USPS might arrive on a Saturday. All other packages are delivered Monday through Friday only.

What if my order doesn't arrive?

If, after following up with UPS, FedEx, or USPS, you're still not satisfied, please call Client Services at 877-bebe-777 (877-232-3777) or contact us, and we'll be happy to assist you.

SHIPPING RESTRICTIONS

Orders containing fragrances and nail polish may only be shipped within the 48 contiguous states via ground delivery. Fragrance and nail polish delivery to P.O. boxes are unavailable.

bebe ships to P.O. boxes in the 48 contiguous states, Guam and Saipan via standard shipping only. At this time, we do not ship to P.O. boxes in Alaska, Hawaii, Puerto Rico, the U.S. Virgin Islands and U.S. Territories other than Guam and Saipan.